Blackboard Centricty2 (Schoolwires)

There are no new implementations for this service. Please see 650.822 for the latest product Centricity2 Essentials!

Centricity2 is a completely integrated website solution for teachers, school personnel, and administrators. It offers district, school building, and teacher pages, to create a dynamic and robust website. WNYRIC acts as an application service provider (ASP), hosting the application on centralized servers. Centricity2 makes creating and updating a great school website easy!

Content contributors can share homework assignments, cafeteria menus, school cancellation information, sign-up forms, athletic schedules and event calendars. This browser-based solution is secure with role-based content. Implementation includes a standard template, administrative and turnkey trainer training, regular user group meetings, software licensing, and telephone and e-mail support.

Plan and implement a district communications website hosted on the WNYRIC's servers. Includes teacher pages, various Web 2.0 modules, and more.

This service code is used for existing Centricity2 customers only.
  1. District-owned Internet domain
  1. Participate in software demo and implementation planning meeting
  2. Appoint district staff to plan implementation
  3. Identify district site director (overall site administrator), sub site directors, and turnkey district trainer staff
  4. Provide or purchase Internet domain(s) to be used for the website (www.yourdistrict.org for example)
  5. Provide SSL certificate(s) as deemed appropriate
  6. Populate site with district content
  7. Attend any announced user group meetings
  8. Monitor website and add content as needed
  9. Comply with all required regulations and laws in use of the website
  10. Contact support team with problems or questions via e-mail at wtw@e1b.org or by phone at (716) 821-7111
  11. Report any system difficulties/problems to the WNYRIC for prompt resolution to maintain quality service
  12. Designate a contact person for communications between the WNYRIC and school. Any change in contact person should be communicated to the support team.
  13. Provide access for WNYRIC support staff to the Centricity2 website administration in order to facilitate support
  1. Schedule and facilitate planning as district requests
  2. Host the website on WNYRIC servers
  3. Detail project narrative, costs for licensing and training needs
  4. Set up staging domain for web content entry and training
  5. Provide training as follows: Year 1 - up to five days of training for site director, site/section editors, and turnkey district trainer staff. Subsequent years - provide up to two days of training for site director, site/section editors, and turnkey district trainer staff.
  6. Unlimited access for all users to an extensive library of training materials
  7. Provide support by phone and e-mail
  8. Host an annual user group meeting for districts who participate in the service
  9. Update servers with new versions of Schoolwires as available
  10. Provide 10GB of storage, plus 5GB per site beyond the first
  11. Communicate new enhancements to districts site directors
  12. TSM Backup/Restore provides for the automated backup of selected application server data files to the IBM Tivoli Storage Manager (TSM) Server in the data center at the Erie 1 BOCES Education Campus. The IBM Tivoli Storage Manager client software is installed on the servers which sends the data over the network to the backup system. An encrypted tape copy of the data is kept on-site and rotated daily to an off-site storage location for security purposes. Tests are performed monthly on the backups to insure data integrity.
  13. Data recovery and restore scenarios may incur additional charges by the WNYRIC, the vendor, or both

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.

Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.

Cost

As described

Status

Existing

Contacts


Rebecca Zdon

(716) 821-7355

rzdon@e1b.org