With improved responsiveness to our customer needs, the service desk is positioned to provide quick and efficient delivery of services and processes.

Contact us at :

• (716) 821-7171
• 1-800-872-0780 
• or e-mail us at servicedesk@e1b.org.

Hours:
Monday-Friday, 7:00 a.m. - 4:30 p.m.
A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.

By placing one call to the WNYRIC Service Desk, you can be assured a resolution!