With improved responsiveness to our customer needs, the service desk is positioned to provide quick and efficient delivery of services and processes. Contact us at :
Hours: Monday-Friday, 7:00 a.m. - 4:30 p.m. A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage. By placing one call to the WNYRIC Service Desk, you can be assured a resolution!
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