Erie 1 BOCES

Having a problem and don't know where to turn? Contact us at (716) 821-7171 Option 2 or 1-800-872-0780 Option 2 or e-mail us at helpdesk@e1b.org.

Our normal hours of operation are 7:00 a.m. to 4:30 p.m. Monday through Friday, except holidays.

Our Service area supports:

• Workstation Problems
• E-mail Questions
• Passwords
• Internet Connectivity
• Network Troubleshooting
• Application Issues
• Printing Problems
• Equipment Service Calls*

• Service Maintenance Agreements*

• SSL Certificates*

*Go to Hardware Repair and Maintenance under Technical Services/Infrastructure and Field Support for more information.

If you're not sure who to contact, please call the Help Desk for assistance.