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Data Warehouse

This service collects data from multiple sources (e.g. student systems, assessments, HR/Finance systems) into a central WNYRIC data warehouse for purposes of regional reporting and subsequent data collection activities required for reporting by NYSED.   Participating districts are provided secure access to the data for reporting and analysis via the Internet using reporting tools from COGNOS.  The WNYRIC Data Warehouse provides curriculum and assessment reports for the analysis and improvement of student learning and professional practice.  In addition, reporting is available for verification and analysis of student and staff data collected by NYSED (e.g accountability data, graduation data). The standard base service provides each school district/charter school with up to three user IDs. Additional user IDs can be purchased. Development of the WNYRIC Data Warehouse is ongoing. This is a mandatory service for public school districts and charter schools. For charter school and non public school pricing, please contact us using the Contacts information.




Operating System: Windows 7 and later, Macintosh OSX

Cognos Reports and Workspace Advanced cubes are compatible with current/recent versions of Internet Explorer, Firefox, and Chrome on Windows and with current/recent versions of Safari, Firefox, and Chrome on Macintosh. Occasionally certain features require selection of specific settings or particular browsers. Data Warehouse support can assist in the resolution of those issues.

District Responsibilities:
  1. Designates a district contact person as a District Data Coordinator.
  2. Designates an individual to authorize any changes and to attend all RIC sponsored user meetings/District Data Coordinator meetings.
  3. Submits all forms (participation, security, etc.) necessary to provide service.
  4. Notifies appropriate RIC staff if contact person for services changes. 

WNYRIC Responsibilities:

  1. WNYRIC staff provides user support via telephone and e-mail to district personnel.
  2. WNYRIC staff maintains strict confidentiality while performing their duties for this service.
  3. A Disaster Recovery System is in place to provide an alternative processing site should the center experience a disaster or outage for more than 24 hours.
  4. WNYRIC staff will provide WNYRIC Data Warehouse user group and District Data Coordinator meetings throughout the school year.
  5. WNYRIC Service desk is available Monday through Friday from 7:00 a.m. to 4:30 p.m. For assistance call (716) 821-7171 Option 2 or 1-800-872-0780 Option 2 or e-mail us at

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. 

Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday –Friday from 7:00 a.m. –  4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk  A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.


As described




Maggie Maloney

(716) 821-7466