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Professional Learning Management (PLM)


This application facilitates and streamlines planning, managing, tracking and evaluating the effectiveness of your professional learning opportunities. Employees request PD activities, send them for approval, manage their own portfolios and transcripts. Administrators approve requests, review teacher plans and assist the employee in fulfilling his PD obligations. PLM allows for catalogs of district and external coursework, discussion forums, bulletin boards, professional learning communities and targeted collaboration.

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Profession Learning Management - professional development planning, management, and tracking tool.

This module gives you 24/7 anytime, anywhere access for you and your employees via the Internet.

Educators and support staff can complete and submit their individual learning plans online. Administrators receive them and complete online approval. Staff has up to date scheduling information.

Align professional learning to your overarching performance and student achievement goals. Administer certification, licensure, salary, district NCLB and Race to the Top requirements. Create and store completion certificates automatically.

Track and analyze budget codes to monitor spending actively and accurately. Download data to spreadsheets for further analysis and reporting.

Professional Learning Management (PLM) is the new name for My Learning Plan. 

















Hardware: None


Software: Internet access software and Internet Service Provider

Prior to implementation of Professional Learning Management:

District staff must have current district-assigned email accounts. Teacher certification types and dates are required.






District Responsibilities:

1. Designate a system administrator to oversee security and system use

2. Designate a contact person to field questions from staff and communicate with the RIC

3. Build mandatory and optional tables

4. Use provided documentation and HELP to learn the application

5. Add/maintain required fields in preparation for import to Professional Learning Management (PLM)

6. Work with WNYRIC support staff to secure user IDs and passwords for new employees

7. Use the software as it was intended, to maintain compliance with district contracts and state/federal government regulations

8. Set appropriate permissions for the PLM administrators

9. Provide email accounts and Internet access to appropriate staff using the application

10. Reprint and distribute documentation to teachers with assigned UserIDs

11. Inform the WNYRIC of any problems, difficulties or training needs

12. Report all necessary information to the appropriate agencies (e.g.,for certification renewal)

13. Tech time will be billed at an hourly rate if needed. 










1. Contract administration, license tracking and invoicing.

2. Initiate contact for initial set-up and configuration of the Professional Learning Management website between the participating district and Frontline Education

3. Coordinate annual meeting of the Professional Learning Management User Group, a customer driven group dedicated to enhancing use, knowledge and functionality of PLM.

4. Participate in Remote Configuration Meeting to setup of the Professional Learning Management site for each district, including forms and routing.

5. Provide phone and email support. WNYRIC will provide three hours of district wide teacher training each year. 

6. Additional training days are available at a per diem rate. 

7. Provide PLM help/support, Monday-Friday, during normal business hours, via telephone or e-mail.

8. Develop and provide data extracts for importing into Professional Learning Management.


1. Set-up and configuration of the Professional Learning Management website for participating districts, including tech support to aid districts in inputting participants' names.

2. Customize district PLM website to include the district's general info, professional development plan, goals, objectives, workshops and pre-approved activities.

3. One-time import of all district participants.

4. Provide PLM system operator rights to one district employee.

5. Configure PLM administrator rights to district administrators responsible for maintaining credit approvals, updating approved courses/activities, etc.

6. Implement / provide PLM support system (change requests, account maintenance, content changes, troubleshooting, etc.) to the designated district system operator.

7. All PLM change requests will be performed quarterly.

8. Apply continual software updates (including regulatory changes and enhancements).

9. Perform backups of PLM data.

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. 

Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday –Friday from 7:00 a.m. –  4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at  A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.