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Blackboard Centricty2 (Schoolwires)

There are no new implementations for this service. Please see 650.822 for the latest product Centricity2 Essentials!

Centricity2 is a completely integrated website solution for teachers, school personnel, and administrators. It offers district, school building, and teacher pages, to create a dynamic and robust website. WNYRIC acts as an application service provider (ASP), hosting the application on centralized servers. Centricity2 makes creating and updating a great school website easy!

Content contributors can share homework assignments, cafeteria menus, school cancellation information, sign-up forms, athletic schedules, and event calendars. This browser-based solution is secure with role-based content. Implementation includes a standard template, administrative and turnkey trainer training, regular user group meetings, software licensing, and telephone and email support.

Plan and implement a district communications website hosted on the WNYRIC's servers. Includes teacher pages, various Web 2.0 modules, and more.

  • This service code is used for existing Centricity2 customers only. No new implementations.
  • Data recovery and restore scenarios may incur additional charges by the WNYRIC, the vendor, or both
  1. District LAN, WNYRIC connectivity, Internet access
  2. Internet domain (i.e.:
  3. Encryption certificates
  1. Name a district primary and secondary contact for service
  2. Promptly notify Website Service team of a change in contact
  3. Participate in software demonstration and implementation planning meeting
  4. Appoint district staff to plan implementation
  5. Identify district site director (overall site administrator), subsite directors, and turnkey district trainer staff
  6. Renew Internet domains
  7. Renew encryption certificates
  8. Support district staff with content editing and website use
  9. Populate site with content
  10. Monitor website and content
  11. Comply with all required regulations and laws in use of the website
  12. Request support and report issues to WNYRIC Service Desk for prompt service
  13. Provide access to Centricty2 website administration for Website support staff to support district
  14. Attend any announced user group meetings
  15. Communicate relevant website information within the district and to the public
  1. Schedule and facilitate planning as district requests
  2. Host the website on WNYRIC servers
  3. Detail project narrative, costs for licensing, and training needs
  4. Set up staging domain for web content entry and training
  5. Provide training as detailed in subservices
  6. Unlimited access for all users to an extensive library of training materials
  7. Provide support by phone, email, and screen sharing
  8. Host user group meeting for districts who participate in the service
  9. Update servers with new versions of Centricity2 (WCM) as available
  10. Provide storage as detailed in subservices
  11. Communicate enhancements to district contact
  12. Work with vendor support as needed
  13. Send pertinent communication to district contact regarding topics related to websites and mobile apps
  14. TSM Backup/Restore provides for the automated backup of selected application server data files to the IBM Tivoli Storage Manager (TSM) Server in the data center at the Erie 1 BOCES Education Campus. The IBM Tivoli Storage Manager client software is installed on the servers which sends the data over the network to the backup system. An encrypted tape copy of the data is kept on-site and rotated daily to an off-site storage location for security purposes. Tests are performed monthly on the backups to insure data integrity.

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.

Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.


As described




Rebecca Zdon

(716) 821-7355