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Technology Support

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General Concerns
If you are experiencing technical problems with an Erie 1 BOCES-borrowed device, please email ISTech@e1b.org with your name, phone number, the program or school your child is attending and a description of your problem, and someone will get back to you as soon as possible.

Technology Device Sign Out
Technology Take-Home Sign Off Fillable Form
Technology Take-Home Sign Off Form (PDF)

Student Login Support for Google and Microsoft O365
Please consult your child’s teacher first for help logging in. Usernames and passwords should have been given on the first day of school. Click here for Login Information and Resources.

Parents Guide to Google
If you are having trouble connecting with a class on Google Meet, please be sure you are using your E1B account, and not your personal or Home-District account. This is the source of 98% of problems.
Parents Guide to Google Classroom (if accessing on a computer or chromebook)
Parents Guide to Google Classroom (if accessing on an iPad)
Parent/Student Guide to Google Classroom (if accessing on an iPad)

Resource Quick Links
BrainPOP
Freckle
Google Classroom
Google Classroom for Students (Video)
Google Drive
Google Meet Tutorial
Google Meet Etiquette
News-2-You
RAZ Kids
Schoology

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